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Fixed Operations Consultant


  Grow Your Retail Parts & Service Business;
  Improve Your Customer Satisfaction Scores;
  Improve Your Warranty Performance;
  Motivate & Retain Your Parts & Service Teams;
  & Make More $$$$$$$


We are the performance Improvement Company that specializes in growing your retail parts and service business.


We offer cost effective fixed operations analysis and dealers can expect to see immediate improvements, not only in the performance of their departments, but also with the morale and attitude of their staff.

We have instituted many processes in our dealerships that have aided in the improvement of retail parts and service sales as well as countless programs to improve customer satisfaction, employee motivation, retention and accountability. Simply put, we help you make more money!

We also help dealerships achieve higher customer satisfaction scores, curb escalating warranty costs and retain valuable employees. We believe in working with your staff to achieve your desired growth and profit levels. We also provide service selling skills training and process development/implementation training. We offer one on one consultation with your staff and involve them in each step of the process.


All of our programs can be tailored to the needs of the individual dealer. Following a no-charge needs analysis; we will “build” a program that suits your store and your particular situation.


We would welcome the opportunity to help you grow your parts and service business and improve the performance of your fixed operations. Our programs are highly affordable and provide excellent value.


Take the first step in improving your dealership’s bottom line and call for a no charge needs analysis!


If you would like to discuss how Fixed Op Solutions could help your service business in greater detail, please feel free to contact me at your convenience. For more information or to arrange a meeting, please call (506) 627-8670 or contact by email at glennhale@rogers.com.


We look forward to hearing from you and helping you and your service teams achieve greater results!


Best regards,

Glenn Hale


172 Harkins Crescent
Miramichi, NB, Canada
E1V 3Z5
(506) 627–8670

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